In every company there is a set of activities that are carried out periodically, always in the same way and in the same order, with the ultimate goal of providing a service or developing a product. This is how Jurandir Peinado and Alexandre Reis Graeml define organizational processes in their book Production management: industrial and service companies (Publisher UnicenP).
That study of work processesaccording to the authors, aims to develop techniques and methods that make the operation of a company more efficient and eliminate all unnecessary elements.
Do a brain teaser: Think about how many activities your company carries out in some way every day. Now imagine how much time could be saved if there was a pattern to follow so that these activities were performed more and more efficiently. To streamline your business processes, here are some tips.
1. Appreciate the characteristics of your company
There are many managers who prefer to hire one consulting firm Rethinking and redesigning processes in your company. This may be an ideal solution in some cases, but with limitations.
distrust that management gurus who abuse the examples of success stories in their speech and show little interest in the details of your company. Remember that every company is unique and its specificities must always be respected.
It’s after them peculiar properties which every organization has (or its differential, or its identityor your product or your loyal clientele) you need to determine the formula that can work very well in one place – and not in another.
2. Invest in software process management
You can stay true to the folders full of papers and the spreadsheets Excel and work very well with them. However, you have to understand that Technology does that organizational processes much easier.
Today there are software for everything: recruitment and selection, cash flow calculation, expense management, inventory control, productivity management, relationship with suppliers, marketing direct, internal communication…
These programs also create charts and reports with just a few clicks, so you can easily understand what’s going well and what’s wrong without spending hours on calculations.
3. Suppliers are part of the processes
A close and trusting relationship with suppliers is essential for two reasons. The first is that the products never run out The inventory, which can frustrate your customer. The second is to negotiate terms of payment that do not affect cash flow. Therefore, never exclude suppliers from process planning.
4. Redesign the org chart
The driver who has the last word does not always have everything under control and the burden of all decisions does not have to rest solely on his shoulders. The newly created processes will not be as efficient if your organization chart is not adapted to them.
Take a piece of paper and design a diagram with all areas of the company linked from top to bottom according to the hierarchy. Then he redesigns, adding or separating sectors, always thinking of a more efficient layout.
Invest in human resources with experience in process management and assign one to each strategic department of the company. These professionals are responsible for the continuous improvement of work patterns.