It’s a good savings option if you have computer skills, since you can download applications from the Internet for free and legally. But if you do not know, it is preferable that you use the services of companies specializing in working on free software environments. They install these applications completely free of charge and charge you for a number of additional services: customization of the application to your business concept, technical support or maintenance, training. “For example, the cost of an Office application is zero. You can download OpenOffice (http://es.openoffice.org) on different operating systems and works just like the classic ones on the market. The price begins to appear when the required application becomes more complex (a CRM, a web server, an online store, etc.) and you pay for the additional services to this software,” explains Jorge Fuertes, director of systems of the specialized company Conectahosting. it.