Although the technology of VoIP phone It is not new, in recent years the system has been used by business people to reduce telephone costs and qualify processes.
If your company wants to reduce costs and add value in the medium term to ensure its survival as a competitive advantage, you cannot ignore the advantages of the VoIP telephone. In this article, you will learn how the system works and learn more about small business applications. You will also see how technology can be useful in the commercial field.
VoIP phone allows internet connections
As simple as the name suggests, the VoIP phone (Voice over Internet Protocol) It consists of using Internet access to make connections without resorting to phone lines.
if you know SkypeMicrosoft’s free program, which is one of the most popular in this segment, you should already be familiar with how VoIP technology works: you just need to have Internet access to do it video and audio calls to any place in the world. There are no charges if the call is between computers or electronic devices (Skype-Skype) and reduced rates apply if a phone line is required (Skype-Phone).
Free tools like Skype solve the problem for those who want to keep in touch with family or friends, but it may not be the solution for small and medium-sized businesses where call volume is heavier. Employers usually ask for it too more connection qualityleading to the choice of paid and more reliable systems.
The reduction in telephone costs can be up to 50%
It is not because your company is going to discontinue a paid service specializing in IP telephony that this system will no longer exist financially beneficial. If you compare the costs of VoIP telephone connections with those of conventional telephones, the difference can be up to 50%.
This is defended by Nigel Broomhall, a VoIP phone specialist at Packet Media. In an interview with Destino Negocios, he explained that the cost reduction will depend on the Internet access quality and the team hired by the company.
“The companies that get the biggest cost savings are the ones that trade different places, at national or international level. The VoIP system can be configured so that all internal calls are free, saving hundreds or even thousands of dollars in phone calls,” he explains.
Science tends to agree with this expectation. In 2006, the International Data Corporation (IDC) published a study entitled “VoIP: Ensuring Competitive Advantage”. The estimated cost reduction this year was already high: according to IDC, the introduction of the VoIP system would save 30% with the telephone costs on average.
Pros and cons of VoIP phones
As you have seen, the main benefit of the VoIP phone is context resource economics. In order to survive in a competitive market and guarantee the profit of your business, it is necessary to keep track of all expenses and try to reduce them as much as possible.
But that’s not the only advantage. Under the agilityof Relaxation and from the integration Among the systems, Broomhall recommends the VoIP phone for all businesses.
“The system allows small companies to operate in a much larger business context and large employers to have a fully flexible workforce. All types of businesses should consider VoIP, be it for flexible telephony or for replace obsolete equipment‘ the specialist defends.
The only downside he points out isn’t exactly negative. Broomhall reminds that VoIP telephony uses the data network and therefore who does not have one good internet connection, You can have a bad experience.
The growth of the VoIP system is a trend
That trend, according to Broomhall, is growth. “Improving the infrastructure and expanding Internet access will greatly increase the popularity of the VoIP system. It is very likely that in the near future the user will stop paying for telephone connections, the costs will be limited to using the data network,” he believes.
For now, the only certainty is that the system offers a wide range of possibilities to entrepreneurs. If you value the success of your company and like to innovate processes, you should not ignore this trend.