Have you encountered error messages when trying to access your website? Or, worse yet, have your customers already told you about this?
Among the most common failures is the “err_connection_timed_out”, displayed on that white screen that indicates there is some impediment to loading the page.
As obvious as it seems, the impossibility of access can have some bad consequences. For the user, not being able to enter can be disappointing, even causing a drop in the level of engagement.
As for the site, being off the air can hurt positioning, considering that this represents a performance problem in the eyes of Google.
In these scenarios, it is best to thoroughly understand what is causing the error and how to quickly fix it.
In this post we will talk more about “err_connection_timed_out”, covering the following topics:
- What is the “err_connection_timed_out” error?
- What can cause “err_connection_timed_out”?
- How can you fix “err_connection_timed_out” error?
- What are the consequences of repeating this mistake?
Read on and learn about the main points of this topic!
What is the “err_connection_timed_out” error?
The error “err_connection_timed_out” means that the user’s connection has exceeded the contact time limit with the website. When trying to access a page, the access point the user uses makes a request to the site’s server, expecting a response.
When there is no return within the first 30 seconds, the connection attempt is canceled by the browser, which understands that communication will not be possible.
It is always important to keep in mind that before seeing this error, the user usually realizes that there is a delay in loading the page. This is the scenario that results in the “err_connection_timed_out” message.
The lack of response from the website when trying to connect prevents the charging of the objects present in the same, such as images, texts and all the other elements that compose it. So, facing the difficulty, there is the desistance and then the error message on the screen.
The severity of the error
For any website administrator, this message is an alarm, but in reality it does not represent an error of relevant severity.
The problem, in short, revolves around perceiving that something is wrong with the access to the site, but the origin of the failure and the solution are not that complex.
What can cause “err_connection_timed_out”?
As much as, in practice, it is a failure in the communication attempt between the browser and the site server, there is the possibility of better understanding the problem.
Among the main causes that can occur, which are generally known, the main ones are:
- the server cannot process the request sent by the browser — the most common;
- the server is slow to respond to the browser’s request — also very common;
- it was not possible to establish a connection between the server and the browser;
- urls invalid;
- the user’s connection is limited or cannot generate access.
How can you fix “err_connection_timed_out” error?
Like any failure related to connection and access, it is essential to look for several different types of solutions. And this is because it is difficult to know what is the cause of the problem.
However, in addition to the uncertainty that this may cause, there is no reason to believe that the situation will generate more unforeseen events than it should.
The error “err_connection_timed_out” is not a monster with seven heads, but you have to see it as something important, that is, it is essential to fix it quickly.
Here are some tests and procedures you can run to try to resolve the issue.
Reset network settings
The network configuration may change at any time, it may have some alteration which may prevent the stabilization of the connection with other servers once you try to access a website or perform other online activity.
By resetting the settings, you will ensure that you return to the initial default settings, that is, they will be reset.
In practice, this return will not have any detrimental impact on your connection activities and, in this case, help resolve the “err_connection_timed_out” error.
Eliminate site blocking on hosts
In some cases, part of the problem is just a specific error on the website you’re trying to access. The fault is set when the host file denies access to that page for some reasonso the idea is to make changes so that this lock no longer exists.
Before making this alteration, it is important that you make sure that the error only occurs when trying to access that specific site. Otherwise, the impediment is not necessarily a host-generated lock.
The method consists of the following steps:
- open the editor by right-clicking and selecting the administrator option — the path is “C:WindowsSystem32driversetchosts”;
- remove all entries that do not start with “#”;
- save the “hosts” entry and close the editor;
- check if the error persists.
Clear your cache and browsing history
As simple as it sounds, clearing your browser’s cache is also an important step that helps communication with websites is lighter and more dynamic.
The accumulation of this information, especially when a website is visited repeatedly, hampers page loadability. Therefore, just delete all that content!
Change LAN settings
LAN settings are important information about how your connection should work. Contact with viruses or even a deceptive operation can cause changes in the operation of the connection to the local network.
Therefore, always choose reset this setting to its initial default value. There are no consequences and you may be able to solve the problem.
Renew and release DNS
One of the most common causes of the “err_connection_timed_out” error is the difficulty of communication with the IP of the access point, which restricts the access made by the browser. Therefore, the best way out is to renew the DNS.
The steps to make these changes are:
- on the keyboard, press the Windows logo key + “R” simultaneously;
- type “cmd” in the window that will open and click “OK”.
These two steps will take you to the command prompt, where you need to type:
- ipconfig /registered;
- ipconfig /renew;
- netsh Winsock reset.
Don’t forget to press the key “Enter” after entering each of these commands in the list.
Check your antivirus and firewall settings
As a method of protection, antivirus and firewall can block access to some sites, especially when they do not identify them as safe. That is exactly why the error message appears, as there is an attempt to load the page, but the time limit is exceeded.
In these cases, knowing that the website is completely secure, it is enough to access the antivirus and firewall settings to release the load of the pages.
Given this scenario, it is also worth evaluating the security of the site, which is the task of administrators, especially WordPress pages.
The absence of the SSL protocol can be one of the factors that generate this indication that the site is not secure, by the antivirus and the firewall. Users can also lose confidence in access, which creates problems in the credibility of the pages.
What are the consequences of repeating this mistake?
In practice, the error “err_connection_timed_out” is not caused by any serious problem and the solution is usually simple.
However, it is always important to assess the situation from a broader perspective, understanding what the consequences of this difficulty of access may be.
Learn them below!
Sites with connection issues experience SEO issues. If any user has difficulty accessing, it is automatically understood that this site does not offer the best conditions, since it does not turn into a concrete result.
Due, Google penalizes the page and tends to lower it in position, leaving the first page of results.
Reduction of accesses
The persistence of the problem can be something that affects several users, that is, it makes access difficult for many people. Here, the math is simple: if fewer people can access, the number of visitors tends to decrease.
This is very negative for the company’s strategy, whether it is a Content Marketing blog, or in any other situation, such as an ecommerce.
Loss of engagement
Users who deal with the problem with some recurrence tend to lose confidence in that site’s ability to be minimally accessible.
Therefore, engagement decreases, damaging the company’s relationship with the public. Since the web is an extremely important channel, having a website that makes it difficult for users to access becomes a serious problem.
Throughout this content we show you that, although the solution is simple, the “err_connection_timed_out” error should be seen as something important.
Fixing the issue quickly prevents audiences from drifting away and also prevents Google’s algorithms from hurting your page rankings.
In addition to the “err_connection_timed_out” error, you may have already dealt with the “504 gateway timeout error“, right? So, learn about this incident and its causes too!